Q&A

Answers to the most common questions about Prodport

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Written by Hecht Ohad
Updated over a week ago

What is Prodport?

Prodport is a software solution that enables companies to personalize their product pages to specific personas and needs of their clients, whether they are an online store or selling their products offline.

Is this similar to web personalization?

Traditional web personalization enables companies to split test different landing pages and add recommendations. Due to the complex nature of the product page, they've remained stagnant without the ability to match content to specific users—until now.

How does it actually work?

1. We’ll connect with your eCommerce platform, PIM, and/or CMS to download all the relevant products. 2. We’ll create a product page template that matches the one you have. 3. We’ll suggest, create, and enable you to generate, publish, test, and optimize new content for different visitors.

Which type of integrations you have?

Out of the box we have native Shopify and Magento plugins. Our Headless API will enable you to integrate our microservices to any front-end solution you have. Follow our available integrations on the integrations page, and contact us if you have specific requests for integrations.

Are you a CMS?

We are an API-first microservice that connects to any front end you may have with a no-code approach. You will not need to make any changes in the front end, just to integrate our solution using our plugins or open headless API.

Where are you based?

In the cloud. Seriously—we were established during the pandemic and took a remote-first approach to find the best people for the job, wherever they are. We are registered in Delaware and focus on the USA and EMEA as our primary markets. Our teams are based in the US, Switzerland, Germany, and India.

Where can I learn more technically about the solution?

You’re welcome to use our help center available at help.prodport.com, contact us through the website form, or chat with us on the website or through our solution after you’ve logged in.

Do you offer a trial period?

We’re working on a free package that will enable you to experience our solution for a limited period of time.

How long does it take to integrate Prodport?

About 2-3 weeks. With our planned launch of the online package, this will go down to hours.

Which kind of impact Prodport have on business outcomes?

You can expect an increase in conversion rate (Fittport experienced a 2.1x conversion rate) and an increase in time on site. We are also expecting to see the average order value increase and to have a decrease in product returns.

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